More Time For Your Buck

 

Some might be wondering why I start off this blog with a picture of a clock. Well, when it comes to time, there are only 24 hours in a day. Each one of us plans our day accordingly, by the time in which we have. Planning a majority of that 24 hours for sleep and the rest to go about our daily activities.  There are only so many hours that people can decided to designate each hour to.

With that being said, no one wants to waste their time. And as far as I’ve seen, the company I work for doesn’t want you to either. So how is it that we help you manage your time better while in our store and get in and get out? Well, oblivious to a lot of customers we have taken a costly program to reduce your wait time at the checkout lines and get you on your way.

This program consist of heat sensors that tracks every customer that comes in and out of the store and records and saves that information, so by the time you reach the check lanes it tells us how many check lanes to have open and what to expect for the next 30 minutes. It’s a great tool and feature we use that a lot of customers don’t know about.

Even with this tool we are still human and have mistakes and can’t be perfect. Yes there are times we lack the staff and presumably forget to look at what it’s telling us to have open. But at least I can say we are doing better than are competitors like Wally world or across the street at other local markets.

We strive for the best, so when we see customer’s comments about check lanes not being open and nothing being done. Its hurts to know customers think we are doing nothing to try and solve this.



Image credit: www.sapling-inc.com